Greg is speaking about automating the Customer Deductions process.
Greg was meeting a customer that uses the Cashbook Deductions automation tool. This tool helps customers to identify and automate high volume deductions on invoices. Recovering lost money from manual processing boosts your profits significantly. Instead of writing off these funds, you can add them directly to your bottom line. Greg also talked about new features, including the notes tool, which will help companies to analyze deductions faster. This tool will makes it easier to reclaim more deductions and track how much they recover.